What does Improved Listening Accomplish?  See Listening Effectively Brochure

	Great problem solving
	Discovering opportunities
	Increased sales
	Satisfying customer issues and misunderstanding
	Enhanced coworker, employee relationships

Effective Communication is Built on Effective Listening

Organization have always know that success depend on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. But successful organizations know that good communications is not just about speaking well. The strongest influence n the quality and outcome of all communications is the ability to listen effectively.

What The Personal Listening Profile will Accomplish

	Learn to listen and respond with purpose
	Discover the impact of different listening approaches
	Match listening approaches to communication needs
	Capitalize on your listening strengths
	Learn to use different listening approaches to different situations
	Overcome communication barriers
	Increase trust and reduce conflict
	Enhance individual and team performance
	Understand the five different listening approaches
	Develop a strategy for improve personal listening ability
	Simply complex listening issues to increase understanding

The Personal Listening Profile^® gives insight into five listening approaches:

Appreciative - relaxed listening, seeking enjoyment or inspiration
Empathic - supportive listening, without judgment
Comprehensive - listening to make sense of information by understanding relationships among ideas
Discerning - listening to understand main message and determine important details
Evaluative - listening in order to make a decision and accepting or rejecting message based on personal beliefs

Discover your preferred listening approach, learn more effective ways of listening to overcome communication barriers and reduce conflict, and learn to match listening approaches to the needs of the situation for total communication and business results with the Personal Listening Profile.